inFORM Decisions Information Portal

User Tools

Site Tools

Trace:
pub:qa

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

pub:qa [2022/06/25 17:02] – created - external edit 127.0.0.1pub:qa [2025/09/16 12:38] (current) – [Printer Issues] kkramer
Line 22: Line 22:
 Try generating the macro with a HP 5si driver instead of the recommended HP 4 driver. Generally we would use the HP 4 driver. But for this case (which is the exception not the rule) use the HP 5si driver. Try generating the macro with a HP 5si driver instead of the recommended HP 4 driver. Generally we would use the HP 4 driver. But for this case (which is the exception not the rule) use the HP 5si driver.
  
 +=== WRKWTR Command Fails with Message CPF34DC RC3406 ===
 +This document discusses a problem where running the Work with Writers (WRKWTR) command can result in message CPF34DC, An error occurred during a mutex operation on writer &1. The return code is 3406. 
  
 +Running the Work with Writers (WRKWTR) command to work with all writer, or doing a "WRKWTR WTR(writer-name)" to work with a specific writer job, can result in message CPF34DC - An error occurred during a mutex operation on writer &1. The return code is 3406.
 +
 +**Resolving The Problem**
 +This is a known problem with V5R1M0; however, it can occur at newer releases, particularly if experiencing performance problems that involve lock contention issues. 
 +
 +This condition can be circumvented by ending the writer that is mentioned in message CPF34DC with the When to end writer (OPTION) parameter set to *IMMED. For example, type the following on the operating system command line:
 +
 +ENDWTR  WTR(writer-name) OPTION(*IMMED) and press the Enter key.  
 +
 +**Recommended Fixes**
 +Downloading and applying the latest recommended fixes for i5/OS Print, which includes but is not limited to the Print Group PTF, can help in preventing this situation.
 +
 +**Additional Fix information:**
 +If the error persists.  The system resources for the SPOOL pool might be set too low.   
 +
 +Researching further, there were several other cases that reported message CPF34DC with reason code 3406 that found SPOOL pool was set very low. Meaning, there was not enough resources to work with the writer. Please check the size of SPOOL pool using WRKSHRPOOL command.
 +
 +  *  The size of the pool should minimally be 1% of the total main storage size. For example, if the total main storage size (shown at top of WRKSHRPOOL screen) is 4000.00, then the size of SPOOL pool should minimally be 40.
 +
 +  *  If SPOOL pool is not at least 1% of the total main storage size, increase it by typing over the value from WRKSHRPOOL screen.
 +
 +Press F11=Display tuning data and make sure SPOOL pool has 1.00 for the MINIMUM size. Again, to make a change, type over the value from the WRKSHRPOOL F11 screen.
 +
 +Ensure that the QPFRADJ system value is set to 2 or 3:
 +
 +DSPSYSVAL SYSVAL(QPFRADJ)
 +
 +2=Adjustment at IPL and automatic adjustment
 +
 +3=Automatic adjustment
 +
 +Most often, the recommendation is to set it to 3. Use CHGSYSVAL or WRKSYSVAL option 2=Change to change the value, if needed.
 ===== iDocs ===== ===== iDocs =====
  
pub/qa.txt · Last modified: 2025/09/16 12:38 by kkramer